User Account / Mobile App
- I need to make some changes to my profile in the app - how can I do that?
- My clinic is unable to see my account / my data on their platform
- My weight loss is not calculated correctly in the Allurion app
- How do I add my starting weight in the Allurion app?
- My weight-loss clinic sent me an email invitation to use the Allurion app, but the link has expired
- I’m a new patient, where do I enter my 4-digit clinic ID in the Allurion app?
- I accidentally deleted a weight entry, how can I restore it?
- How can I delete a weight entry from the Allurion app?
- I can't see the biometric values previously recorded in the app
- My app isn’t working or has glitches — how do I troubleshoot it? (iPhone)
- My app isn’t working or has glitches — how do I troubleshoot it? (Android)
- I have a new phone and now the app/scale does not work
- I don't want my data in the Allurion app to be shared with anyone, how can I do that?
- How can I export my data from the Allurion app?
- I want to delete my account in the Allurion app, how can I do that?
- I can't log into my account, what should I do?
- I'm unable to reset my password, what should I do?
- How can I reset my account password in the Allurion app?
- How do I create my User Account in the Allurion app?