Please reset the HealthTracker watch by performing the following steps:
On iPhone:
- Go to Bluetooth on your phone, find AllurionT, and tap "Forget Device"
On Android:
- Go to phone Settings > Connections > Bluetooth > under Paired Devices, find AllurionT > tap the parameters button beside AllurionT > Unpair the device in bottom right corner
After this:
- Open your HealthTracker watch, scroll down to “More” and click on "Reset"
- Once the HealthTracker has been reset, restart your phone
- Once your phone restarted, open the Allurion App > on the homepage, tap Steps > Add New Device > Sync My Health Tracker and follow the connection instructions on the screen.